Cancellations will be accepted at Trutex's discretion. Verbal cancellations will not be accepted nor
cancellations for completed indent stock, artwork/screen costs and orders that have already been completed.
A request for a cancellation must be sent in writing and will be confirmed by return email to verify receipt and
decision of request.
All cancellation requests must be made in writing to
and await authorisation from Trutex to confirm that the order has been cancelled.