Privacy Policy

WHAT INFORMATION DO WE COLLECT?
We collect information from you when you register on our site, to set up your school user account. Your name, email address and phone number are required. If you are already an existing customer of ours we will have your delivery address.

You are welcome to visit our site anonymously. However, if you have never placed an order with Trutex before, you must go to the Contact Us page and submit a “Drop us a message” form.


WHAT DO WE USE YOUR INFORMATION FOR?
The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions as well as your Trutex Portal User ID and Password.


HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.”

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.


ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.


YOUR CONSENT
By using our site, you consent to our privacy policy.

CONTACTING US
If there are any questions regarding this privacy policy you may contact us using the information below.

Trutex Pty Ltd
customerservice@mountcastle.com.au

95-103 Hyde Road,

Yeronga QLD 4104